Faq

Most questions ask by our customers

Dear Customer! Please, before you reserve a kitten and send to us a deposit or payment, inform our team of your intention and make sure that this kitten is still available. The fee/payment will be returned automatically if we have not confirmed that a specific kitten is available for reservation or it could be transferred to any other kitten of your choice. Then, after confirmation, you can go and reserve a kitten you like via the secure payment offer by our team. 

If we organize the delivery for you, an invoice will be sent for the rest amount via email.The payment has to be completed no later than 2 days before the delivery date.

We note the approximate arrival date, as Each kitten goes through a series of preparations before being ready to fly . This is a standard regular process such as vaccination and post-vaccination quarantine. All these reasons affect the date of the delivery. As soon as the kitten is ready to travel, the kitten will typically ship within 18-40 days from the date of purchase. The final decision on the date of delivery of the kitten will be made by the seller with the recommendation of a veterinarian. Delivery is carried out through third parties (freight brokers, state veterinarians, and airlines).

Unfortunately, we don’t keep all kittens at our place . We bring them here only after reservation. Before we bring the kittens to our place, they have to get 2 PCH and rabies vaccines and be at least 16 weeks old.

You can request more information about each kitten, their photos and videos, photos of their parents, and even information about their identity. For this contact us via email on the website or send an email request to info@friendlybritishshorthairs.com

Pet cargo shipping costs $150 regardless of the location. The kitten flies alone in a carrier box. All types of cats can be shipped 

We book the flight for your kitten one week before the delivery and send you flight details via email.

To pick up your kitten, you have to go to the cargo facility at your airport, show your ID and provide the AWB number.